Improve Transit Access to and Around BNMC

Provide accessible, reliable, and safe transit options for travelers with disabilities and other needs.

Use Technology to Address Transportation Challenges

Integrate tools and services for accessible, streamlined travel.

Develop a Scalable Model

Examine transportation accessibility issues and universal design through technology projects.

Our Mission

Buffalo All Access: In and around BNMC, a new initiative funded by the U.S. Department of Transportation (U.S. DOT) under the ITS4US Deployment Program, will use technology to improve transportation options for all travelers in and around the Buffalo Niagara Medical Campus (BNMC), regardless of ability, age, or income. The initiative aims to make it easier for people of all abilities to utilize public transit and access the many essential services and destinations on and around the medical campus.


Buffalo All Access will provide inclusive trip planning and travel options for the WNY community with a focus on the medical campus, Allentown, Fruit Belt, and Masten Park neighborhoods.

Upcoming Webinar

Learn more about The Role of Stakeholder Engagement in the Deployment of a Complex System – The Buffalo All Access Approach. This free event is presented by NFTA.

Join us online on Thursday, February 29 from 2 – 3:30pm EST

Buffalo All Access Key Tools and Services

Complete Trip Platform (CTP)

A mobile app, website, and call center for people to plan trips and receive en route navigation based on their unique needs and abilities. 

Community Shuttle Service

An on-demand shuttle, integrated with the CTP, will circulate around the medical campus, Fruit Belt, and Masten Park area. Shuttles will include both human-operated and self-driving, with an onboard assistant (self-driving to take place on the medical campus).

Smart Infrastructure

Wayfinding technologies deployed outdoors on the medical campus and indoors (at VIA and Buffalo General Medical Center) to assist travelers needing support.

The Three Phases of Buffalo All Access

Phase 1. Concept Development

February 2021–April 2022

Phase 2. Design & Testing

Up to 24 months

Phase 3. Operation & Evaluation

At least 18 months


The Buffalo All Access project is led by the Niagara Frontier Transportation Authority (NFTA) in partnership with BNMC, the Greater Buffalo Niagara Regional Transportation Council (GBNRTC), the University at Buffalo (UB), City of Buffalo, Kaleida Health, Buffalo Hearing and Speech Center, VIA, Heart of the City Neighborhoods, and FruitBelt Coalition, Inc. aka Fruit of the City. Consultant partners on the project include ICF, RSG, ETCH, and the Open Doors Organization.

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