ITS4US Buffalo

Improve Transit Access to and Around BNMC

Provide accessible, reliable, and safe transit options for travelers with disabilities and other needs.

ITS4US Buffalo

Use Technology to Address Transportation Challenges

Integrate tools and services for accessible, streamlined travel.

ITS4US Buffalo

Develop a Scalable Model

Examine transportation accessibility issues and universal design through technology projects.

Our Mission

The Buffalo, NY, ITS4US Complete Trip Deployment project aims to ensure that transit in and around BNMC is accessible for all travelers, especially those with disabilities, older adults, and low-income individuals, among others. With funding from the U.S. Department of Transportation and support from partners, this project will use technology and resources to increase transportation options and ease traffic congestion for BNMC’s approximately 16,000 employees and 1.5 million visitors each year.


ITS4US Buffalo will provide accessible transportation options, connecting community members to BNMC and the surrounding neighborhoods of Allentown, Fruit Belt, and Masten Park.

ITS4US Buffalo Key Tools and Services

Complete Trip Platform (CTP)

This trip-planning platform will have accessibility settings and en route navigation so users can customize for their travel needs across the Buffalo region.

Community Shuttle Service

A shuttle service, which will be integrated with the CTP, will circulate around the BNMC campus and Fruit Belt area. Shuttles will be human operated or self-driving (with an onboard assistant).

Smart Infrastructure

Travel infrastructure will be upgraded with smart digital features and information technologies to improve mobility and wayfinding for travelers who need support.

The Three Phases of ITS4US Buffalo

Phase 1. Concept Development

February 2021–April 2022

Phase 2. Design & Testing

Up to 24 months

Phase 3. Operation & Evaluation

At least 18 months


The ITS4US Buffalo project is led by the Niagara Frontier Transportation Authority (NFTA) in partnership with the Buffalo Niagara Medical Campus (BNMC) and University at Buffalo (UB), with funding from the U.S. Department of Transportation (USDOT).

Get Involved

Interested in becoming a partner?

ITS4US Buffalo News

$41 Million in Awards for Innovative Technologies

U.S. Department of Transportation announces over $41 million in awards for innovative technologies to improve transportation mobility and access for persons with disabilities.

UB, Partners Receive $8.2 Million to Help Vulnerable Populations With Transportation Issues

Researchers will utilize UB’s driverless electric shuttle to study how to improve transportation in and around the Buffalo Niagara Medical Campus.

BNMC & Partners Awarded up to $8.2 Million to Improve Transportation Access

USDOT has selected the Buffalo Niagara Medical Campus (BMNC) as one of five U.S. locations to pilot the Complete Trip – ITS4US Deployment Program.

Contact Us

Have a question or comment, or interested in getting involved? Contact us through the form below.