Home Buffalo All Access New Test Site

Buffalo All Access

Start by Downloading the App

Download on the Apple App Store
Get it on Google Play
Plan a trip on the All Access Website
The image shows a picture of the blue All Access Loop shuttle. It is a blue bus that is parked. It's sign at the front says "Automated Bus." The All Access logo is on the front of the bus beneath the windshield.

Your Ride Has Arrived!

Buffalo All Access is a new way to plan and take trips in our city, with an emphasis on the neighborhoods surrounding the Buffalo Niagara Medical Campus. Using one easy-to-use app (plus a website and call center option), you can:

  • Find the best route based on your needs and abilities, including built-in real-time transit information
  • Book rides on free community shuttles
  • Get step-by-step wayfinding, all the way from your front door to your doctor’s office, grocery store, job, or transit station

Buffalo All Access is designed so everyone can travel with confidence.

Welcome to All Access

A mobile app, website, and call center

An On-Demand Shuttle System

Wayfinding technologies.

Going Mobile

Use the mobile app or website to plan your trip. Tell us where you’re starting, where you’re going, and how and when you want to get there.

Ready to take your trip? The app will give you real-time step-by-step navigation and the ability to hail a free on-demand shuttle within the shuttle service area

The All Access Call Center is also standing by to assist in your trip planning. Call (716) 888-4600 from 8 am – 6 pm, Monday through Friday.

The image shows a hand holding a phone with the All Access App open, ready to schedule a trip
Need Help Registering?
Registration & Resource Guide
Got Questions?
Frequenty asked questions

An On-Demand Shuttle System

Summon a free on-demand shuttle through the app or call center.  Buffalo All Access features both an NFTA Community Shuttle, which provides door-to-door service in the shuttle service area, and the first-of-its-kind All Access Loop: a self-driving shuttle that circulates the area.

The image shows a user with the All Access app open on their cell phone preparing to schedule a trip on the All Access system.
The map shows the system operational area. The dark gray area shows the door-door NFTA Community Shuttle service area. It stretches from Goodell Street in the South, to Dodge Street in the North. There is also an extended leg along Jefferson Street stretching North to Tops and the Merriweather Library. Main Street and Jefferson avenue are the east/west boundaries of the service area. The dotted line shows the route of the All Access loop around Goodell, Main Street, Best Street, and Michigan Avenue. There are eight shuttle stops at Main and Best, Ellicott and Best, Michigan and Best, Michigan and Carlton, Michigan and Virginia, Michigan and Goodell, Ellicott and Goodell, and Main and Allen in the loop.

Shuttle Service Area

The NFTA Community Shuttle operates in the highlighted area, providing door-to-door service. The area outlined by the dotted line shows the route of the All Access Loop and its designated bus stops.

Wayfinding

The app provides turn-by-turn wayfinding assistance based on your unique needs and abilities, both outdoors and indoors at Visually Impaired Advancement’s headquarters and at the Buffalo General Medical Center.

The app allows caregivers, care coordinators, or relatives to follow your trip.

Two All Access Kiosks at the Summer-Best Metro Rail Station and inside Buffalo General Medical Center are free to use if you don’t have access to a smart phone of your own. Users without smartphone access can also use the All Access Website, or the Call Center to schedule a trip.

The image shows a tall computer screen on a stand with the All Access Logo. The screen is a touch screen that will allow users to schedule a trip on the app

Who Is Working On This Project?

Buffalo All Access is partially funded by the U.S. Department of Transportation.

The project is led by the Niagara Frontier Transportation Authority (NFTA) and its partners.

The new systems will be studied for 18 months. The research is led by the University at Buffalo.

Follow us on Social Media